Category: Uzbekistan Tourism
From 23 to 28 February, Advantour organised a series of training sessions on managing tourist expectations for guides in Tashkent, Samarkand, Bukhara and Khiva. The programme was developed by an international hospitality expert with extensive experience in the American tourism market.
More than 75 professional guides conducting tours in English, Spanish, Italian and French took part in the training. During the sessions, participants analysed real-life working situations, strengthened intercultural communication skills, reviewed guest expectations and reinforced service standards.
The training forms part of Advantour’s ongoing efforts to enhance service quality and implement its sustainable tourism policy. The company views sustainability as a comprehensive approach that includes investing in professional development and fostering responsible interaction with guests at every stage of the travel experience.